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Frequently Asked Questions

What are the Terms of Use for digital products?

Purchase of this resource entitles the purchaser the right to reproduce pages in limited quantities for single classroom or homeschool use only.

Duplication for a friend, another staff member, entire school/service or commercial purpose without purchase of an additional license is strictly forbidden.

Copying any part of this resource and/or placing it on the internet in any form (even a personal or classroom website/ school server) is a violation of the Digital Millennium Copyright Act (DMCA).

Copyright ©Songlines Art,  Culture, Education.

Songlines Art,  Culture, Education Pty Ltd



How do I access my digital files?

After your purchase is confirmed, your digital file will be emailed to in your Order Confirmation email. Here there are links to download each of your purchases to start using straight away.


I have not received an email confirming my order, what do I do?

Sometimes our emails are sent to junk or spam inboxes, so it is best to do a search in your emails to see if it is anywhere to be found. 

If you cannot find it, please get in contact with us via and we will help you out. 


How do I open or use my digital files?

All of our digital products are downloadable, digital files that you can access immediately after purchase.

You will be sent an Order Confirmation email that contains a PDF direct file link to your digital file. To open this file, you will required to have a PDF Reader such as Adobe Acrobat installed on your computer.

The link in the PDF will direct you to an external drive, please download and save the final product to your device for future use.


I cannot edit my file, and it says I need to request permission, how do I do this?

Please download and save a copy of the file to your own device, this can be done from the File menu.

Once you have saved a copy to your device, you will then be able to edit your own saved copy. 


Can I print my purchases?

Print as many copies as you like for your own use, as many times as you like, and enjoy. Too easy!


What is Canva?

Canva is a free-to-use online graphic design tool.


How do I use Canva?

For tips and tutorials on how to use Canva, please visit the Canva Design School website,


I am a Teacher or Educator, how can I get a Free Canva Pro account?

You may be eligible to sign up for a free Canva Pro account giving you access to a larger range of fonts and images by visiting Canva for Education website, 



We acknowledge and pay our respects to the people of the Bundjalung Nation, the Traditional Custodians of the beautiful land and waterways on which we live and work.

Always was. Always will be Aboriginal land.